Shahnameh Return & Refund

Return & Refund Policy

Refund

We will neither refund or exchange Full price & sales items with 30% + above discounts.

Return Eligibility

• Requests must be made within 15 days of receiving your order
• Items must be unused, with all tags and packaging intact
• Proof of purchase (order invoice or confirmation email) is required
• Returns are accepted only for incorrect or damaged items

Return Process

  1. Contact our customer service team to initiate your return:
    • Email:     help@shahnameh.pk
    •     UN: +92 (0)42 111-222-525
    • Phone:     (042) 38 329 999
  2. Once the returned item(s) are verified, you’ll receive a credit voucher of equal value
    • This voucher can be used online only